Shipping and Delivery
We’re excited to get your SunSwipe to you! Here’s everything you need to know about how and when your order ships:
Please note that while we offer free standard shipping with an estimated delivery time of 3-7 business days, delivery within this time frame is not guaranteed.
Please allow up to 15 business days for your order to arrive.
⏳ Processing Time
We pack and ship your order within 1–3 business days (Monday–Friday). You’ll get a tracking number as soon as it’s on the way!
🇺🇸 U.S. Shipping
Standard Shipping: FREE
Estimated Delivery: 3–7 business days after shipping
Note: Some orders may take up to 10 business days, depending on location or carrier delays.
Alaska, Hawaii, Guam, Puerto Rico, American Samoa, & U.S. APO/FBO will not always have a free shipping method available to choose from.
Estimated Delivery: 7-10 Business Days (please allow up to 21 days for U.S. APO/FBO)
🇨🇦 Canada Shipping
Standard Shipping: FREE
Estimated Delivery: 5–10 business days after shipping
Note: Some orders may take up to 15 business days, depending on location or carrier delays.
🌍 International Shipping
Currently shipping to the US & Canada only — but international shipping is coming soon!
If you're outside these regions and really want SunSwipe, feel free to contact us before ordering - we’ll do our best to help!
📫 Tracking Your Order
Once your SunSwipe is on the move, you’ll receive a tracking link by email so you can follow its journey to your door.
💬 Questions?
If your package seems delayed or you need help, our support team is always here. Just reach out at contact us page.
FAQs
How long does shipping take?
Orders are usually processed in 1–3 business days.
How long does delivery take after shipping?
Delivery typically takes 3-7 business days, depending on your location for US orders.
Do you ship internationally?
At the moment, we only ship within U.S. and Canada.
How much does shipping cost?
Standard shipping is free for all orders , or calculated at checkout based on your location.
Can I track my order?
Yes! Once your order ships, you’ll get a tracking link by email so you can follow it every step of the way.
Do you accept returns?
Yes - if you're not happy, you can return your product within 30 days of receiving it.
How do I make a return?
Just contact us at info@sunswipe.store with your order number. We'll send you simple return instructions.
Is return shipping free?
If the product is defective or there was an issue with your order, we’ll cover return shipping. Otherwise, return shipping is at the customer’s cost.
When will I get my refund?
Once we receive your returned item, refunds are processed within 7 business days.
